Privacy Policy for Ultimate Prime Health

Effective Date: 06-25-2025

Ultimate Prime Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us via text, email, or phone.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, address, email, phone number, date of birth

• Health Information: Medical history, lab results, prescriptions, treatment plans, and other medical information you provide (protected under HIPAA)

• Payment Information: Credit/debit card information processed securely by third-party services

• Technical Data: IP address, browser type, site usage, and cookies

2. How We Use Your Information

We use your personal information to:

• Provide healthcare services such as hormone therapy, peptides, IV therapy, and telemedicine

• Process payments and manage your account

• Send appointment reminders, updates, and marketing offers

• Improve our website, services, and communication

• Comply with legal or regulatory obligations

3. SMS/Text Message Policy

By providing your mobile number, you agree to receive text messages from Ultimate Prime Health. These may include:

• Appointment reminders

• Health service updates

• Promotional or marketing messages

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP” or contacting us directly. We do not share your mobile number with third parties for their marketing purposes.

4. How We Share Your Information

We may share your information with:

• Licensed medical providers involved in your care

• Labs and pharmacies to fulfill diagnostics and prescriptions

• Trusted third-party vendors (e.g., payment processors, email services) who help us deliver services

• Legal authorities if required by law

We do not sell your personal or health information.

5. Your Privacy Rights

If you are a California resident (CCPA) or located in the European Union (GDPR), you have the right to:

• Access, update, or delete your personal data

• Request that we limit the use of your data

• Opt out of marketing communications

• Request a copy of the information we have on file

To exercise these rights, contact us at [Insert Email].

6. Data Retention & Security

We retain your personal and health information only as long as necessary to provide our services or as required by law. All protected health information is stored securely using encryption, access controls, and HIPAA-compliant systems.

7. Cookies & Tracking

We use cookies and similar technologies to improve your website experience and analyze user behavior. You can manage cookie settings through your browser.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 without verified parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We may also notify you by email or through our website.

10. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

Ultimate Prime Health
Email: [info@ultimatehrt.com]
Phone: 1-561-325-6882
Website: ultimatehrt.com
Address: A telemedicine-based clinic providing nationwide care.

 

HIPAA Notice of Privacy Practices

Effective Date: 06-25-2025

This notice describes how your medical information may be used and disclosed and how you can access this information. Please read it carefully.

1. Our Responsibilities

We are required by law to protect your health information and to provide you with this Notice of our privacy practices. We follow the rules set by HIPAA to ensure your information is secure and kept confidential.

2. How We Use or Share Your Health Information

We may use and share your protected health information for:

• Treatment: To provide medical care and coordinate with other healthcare providers

• Payment: To bill for services and collect payment from you or insurance

• Operations: To run our practice and ensure quality care

• Authorized Use: To communicate offers, referrals, or testimonials with your written consent

We will never sell your protected health information or use it for non-healthcare-related marketing without your express written permission.

3. Your HIPAA Rights

You have the right to:

• Request a copy of your health records

• Request corrections to inaccurate or incomplete information

• Request limits on how your information is used or shared

• Request confidential communication (e.g., only via email or mail)

• Get a copy of this privacy notice

To exercise any of these rights, please contact us directly at 1-561-325-6882.